RoomSense
The Solution
RoomSense offers audiovisual monitoring solutions developed by some of the most experienced audiovisual developers from the industry.
RoomSense is a 24/7 monitoring solution designed for audiovisual equipment, which integrates your whole audiovisual system into one monitorable entity platform utilising automation.
With RoomSense we help our customers to take control over their audiovisual solution. By identifying technical issues before the devices and spaces are supposed to be used, users will enjoy hassle free meetings, avoid frustrations and by the end of the day will both save TIME and COST.
Full overview of your
space and devices
Supports all
Brands
Easy and
intuitive platform
Features
Monitoring specifications
- Identify and proactively remedy issues within your AV solution
- Monitor both single devices and operational spaces (e.g., auditoriums, meeting rooms and boardrooms)
- Monitor Teams and Zoom Rooms
- Monitor devices via 3rd party cloud services
- Secure device password management
- Integrate with ITSM systems for service ticketing
Customer User Interface
- Access 24/7 customer portal for devices and space status overview
- Have a clear overview of the current site status
- SSO integration for authentication
- Check Service ticket status information
- See device/space status insights over time
Explore the full potential of the RoomSense platform
The overview page gives a straightforward overview of the entire AV system, including:
- Amount of spaces and devices detected as being faulty or at good condition
- Condition of spaces and devices over time
- Green - OK: everything working as supposed
- Yellow - Compromised: minor issues that do not need immediate reaction
- Red - Fault: serious issues which need to be reacted to
- List of the currently faulty spaces and devices with direct access to details
- Details on scheduled maintenance operations
The Issues page lists the currently active as well as past issues and provides direct access to a detailed view for each.
The Spaces page provides a list of the individual spaces along with their current status information, divided by floor or wing. It provides direct access to a detailed view for each space, giving information on historical conditions and the devices located within.
The Devices page provides a clear categorized overview of different device types in the entire AV system, along with visual indications on the current condition. It's easy to access details for each individual device, providing historical data and relevant information for maintenance operations - IP and MAC addresses, asset ID numbers, serial numbers and firmware versions.
The Report page provides several insights on the AV system within a configurable time period:
- How many issues there have been and the average settlement time, including trend over time
- Room conditions over time and usage
- Issues by room and device type
- Scheduled maintenances
The overview page gives a straightforward overview of the entire AV system, including:
- Amount of spaces and devices detected as being faulty or at good condition
- Condition of spaces and devices over time
- List of the currently faulty spaces and devices with direct access to details
- Details on scheduled maintenance operations
The Issues page lists the currently active as well as past issues and provides direct access to a detailed view for each.
The Spaces page provides a list of the individual spaces along with their current status information, divided by floor or wing. It provides direct access to a detailed view for each space, giving information on historical conditions and the devices located within.
The Devices page provides a clear categorized overview of different device types in the entire AV system, along with visual indications on the current condition. It's easy to access details for each individual device, providing historical data and relevant information for maintenance operations - IP and MAC addresses, asset ID numbers, serial numbers and firmware versions.
The Report page provides several insights on the AV system as a whole within a configurable time period:
- How many issues there have been and the average settlement time
- Issue trends over time
- Room conditions over time
- Issues by room and device type
- Scheduled maintenances
- Room usage