Data protection policy

Last updated: November 2025

1. Who we are

This website is operated by RoomSense Oy, part of the Audico Group.
Our group includes:

  • Audico Holding Oy
  • Audico Systems Oy
  • Audico Systems AB
  • Audico Technology Oy
  • Intersonic Oy
  • Intersonic AB
  • RoomSense Oy

Depending on your interaction with us, one or more of these companies may act as the data controller for your personal data.

For all privacy matters, you can contact:

Email: privacy@audico.fi
Mail: Audico Holding Oy / Privacy, Olarinluoma 12, 02200 Espoo, Finland

2. Personal data we collect

We collect personal data in two ways: directly from you, and automatically when you use our website.

Information you provide

  • Your name and contact details
  • Messages or enquiries you submit
  • Newsletter and event registrations
  • Feedback and survey responses

Information collected automatically

  • IP address and region (city/area)
  • Browser and device information
  • Pages visited, clicks, time spent on site
  • Referring site
  • Cookie and analytics identifiers

We do not intentionally collect sensitive personal data through our websites.

3. How we use your data

We process personal data to support your interaction with us and to improve our online services.

We use it to:

  • Respond to your enquiries
  • Provide information about our solutions and services
  • Send newsletters, updates and event invitations
  • Organise events and webinars
  • Analyse and develop our websites and content
  • Maintain security and prevent misuse

Legal bases for processing

  • Contract: when you ask for a quote, proposal or service information
  • Legitimate interest: operating and improving our websites, B2B communication, ensuring security
  • Consent: for non-essential cookies and certain forms of electronic marketing

You can opt out of marketing at any time.

4. How long we keep your data

We retain personal data only for as long as needed for the purposes described above, or to meet legal requirements.

Typical retention periods:

  • Enquiries: kept as long as needed to manage the matter, and for reasonable follow-up
  • Marketing data: kept while relevant or until you unsubscribe
  • Event data: kept for the duration of the event and post-event communications
  • Technical logs and analytics: kept for limited periods based on operational needs

When data is no longer needed, we delete or anonymise it.

5. Cookies and analytics

Our websites use cookies and similar technologies to ensure functionality, improve usability, and support analytics and marketing.

Types of cookies:

  • Essential cookies: required for site operation and security
  • Analytics cookies: help us understand how visitors use our site
  • Marketing cookies: enable relevant advertising and measure effectiveness

You may manage cookies through your browser settings or, where available, a cookie consent banner. Blocking some cookies may affect the functionality of the site.

6. How we share data

We do not sell personal data.

We may share data with:

  • Audico Group companies, when needed to handle your enquiry or provide services
  • Trusted service providers who host, maintain or analyse our website, or support our communications
  • Authorities, when required by law
  • Potential merger or acquisition partners, under confidentiality obligations

Some trusted partners or systems may operate outside the EU/EEA. In these cases, we use GDPR-compliant safeguards such as adequacy decisions, Standard Contractual Clauses, and additional protections where needed.

7. Your rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion in certain cases
  • Restrict processing
  • Object to processing based on legitimate interest
  • Object at any time to direct marketing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact privacy@audico.fi.
We may need to confirm your identity before handling your request.

If you are not satisfied with how we process your personal data, you may contact:

  • Finland: Office of the Data Protection Ombudsman
  • Sweden: Integritetsskyddsmyndigheten (IMY)

We encourage you to reach out to us first so we can address your concerns.

8. Changes to this notice

We may update this notice when our services or privacy practices change.
The latest version is always available on this page, with the date shown at the top.

9. Contact us

For any questions about this notice or our data protection practices:

Email: privacy@audico.fi

Mail:
Audico Holding Oy / Privacy
Olarinluoma 12
02200 Espoo
Finland